Policy

Thank you for choosing our salon! We are committed to providing you with a high-quality nail experience and ensuring your satisfaction. To uphold our standards, we offer the following guarantee policy for our nail services:

1. Repair Policy:

• If you experience any issues with your nails within 7 days of your service (e.g., chipping, lifting, or other service-related problems), we will provide a complimentary repair.

• To qualify for a repair, please contact us within the 7-day window from the date of your service. Repairs requested after this period will not be covered under this guarantee.

2. Process for Repair:

• Contact Us: Notify us of the issue by phone or text. We may request a photo of the problem to better understand the situation.

• Appointment: Schedule a repair appointment at your earliest convenience. Repairs will be addressed as soon as possible based on availability.

3. No Refund Policy:

• Please note that this guarantee covers only repairs and does not include refunds for the service.

4. Exclusions:

• This policy does not cover issues caused by factors beyond our control, such as accidents, exposure to harsh chemicals, or improper aftercare.

Thank you for your understanding and for allowing us to take care of your nail needs. If you have any questions or concerns regarding our policy, please feel free to reach out to us.